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Sightseer
Posts: 1
Accepted Solution

Casing Damage

Hi There. My GoPro casing was nicked when mountain biking and the black frame around the screen got damaged. Although the camera is still working fine I am afraid of the water prove ability of the camera. Is there somewhere in South Africa I can take it to get it checked out?GoPro Picture.jpg


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GoPro
Posts: 11,612

Re: Casing Damage

Hello @marinuss14617

 

Sorry to hear about what happened to your camera. As @duanem8 mentioned, GoPro does not offer repair services. Better contact our Support team so they can look in to options for you. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius

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Backpacker
Posts: 999

Re: Casing Damage

I'm afraid GoPro don't have service or repair stations. & without trying to sound disrespect full, the Hero range was a budget camera to be classed as disposable, meaning the camera is sealed into the case

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GoPro
Posts: 11,612

Re: Casing Damage

Hello @marinuss14617

 

Sorry to hear about what happened to your camera. As @duanem8 mentioned, GoPro does not offer repair services. Better contact our Support team so they can look in to options for you. You can reach them here: https://gopro.com/help/ContactUs

 

Thanks, 
Marius