05-07-2017 02:06 AM
After taking time-lapse pictures for a long time (5+ hours), when I connect my Hero 4 Session to my computer it does not
download the pictures and shows the message "SD Card Capacity: NAN GB" and "0% Used"
Also, under settings, it shows "Firmware Unknown (Up To Date)"
Can I update the firmware manually somehow?
Solved! Go to Solution.
07-23-2017 01:11 AM - edited 07-23-2017 01:15 AM
I am having this very same issue and I don't have microsd adapter on hand to do the manual update.
Why hasn't this issue still been fixed with Quik software?
BTW: The customer feedback form that was presented to me after this forum post returns an error when trying to submit it.
08-05-2017 05:01 PM
This did work to get the device recognized, HOWEVER when I went to try to import them I received a message stating "Files could not be imported" and below saying "Don't worry, your files are safe. Disconnect your camera, restart Quik and try again". Closing & re-opening Quik does nothing. Any further ideas?
08-13-2017 11:54 PM
Yes, this works but it's certainly not optimal. You need to do it every time you connect the camera to your computer (or at least I need to do that to make it show properly in explorer and Quik).
I wish Gopro would fix this issue..