07-22-2019 05:15 PM
I have tried several times to update the camera with no luck. Everytime I get SD ERR. I re did the update 3 times on one sd card and two times on a different one with the same result. Any ideas?
Thanks,
Jim
07-23-2019 12:35 PM
Hi @jimg0325
Try doing a full format on your SD cards using a computer.
It is also important that you are using a recommended SD card.
Should it still be the same, please reach out to our Support Team.
They are available by phone or chat through https://gopro.com/help/ContactUs
Thanks!
Ej
