08-12-2020 01:53 PM
Hello, I have recently placed and order with you for a hero 8 that was supposed to be next day delivery as i need it for the weekend and two days later ive still not had any confirmation of postage. i have also been trying for 8 hours today to get in contact with your team via your recommend link and nothing seems to be happening. Any help would be greatly appreciated?
08-12-2020 02:41 PM
Hello, @fireygorge48264. we see your order in the system. It is currently in progress and should proceed as normal. We also see your callback request in the queue. Rest assured that an agent will reach out to you once one is available. Please keep the lines open. Thanks!