12-21-2017 03:05 PM
16gb ram DDR4
Samsung 850 ssd
So i have bought a GoPro 6 and cant play the hevc file. I have tryed using quick clip app the videos dont show up allso tryed VLC player and 5kplayer
So pretty much on both players when I open up the video all I get is sound and an image that doesn't move.
Any help be much appreciated.
12-22-2017 03:23 PM
Curiously I have the same computer as you. :)
1. I realized that sometimes a video is downloaded in with two files with the same name, a mp4 file and a wav file. Check if you was playing the wav file only, which is a only audio video and not the mp4.
2. Also, check if the VLC software hast the latest update, older versions have issues with new video formats.
What I realize is that even I get videos playing, the video won't play smoothly... and this is frustrating... maybe somebody else can help us in this point (or you get the videos playing well and let me know how).