10-16-2016 12:02 PM
Just been using my new Hero 5 while on holiday at 4K video. However when I use the new apps to do some editing then uploading to my social media I find I cant. It says my iphone wont download the video as its unsupported. Does this mean I can only do 1080P. Sorta defeats the object :(
10-16-2016 03:26 PM - edited 10-16-2016 03:30 PM
iPhone 5/5S/6/ do not support 4K Video so the phone app will not allow it to be downloaded.
If you have the iPhone 6S or iPhone 7 you shouldn't have any problems however it is a limitation due to the phone's limitations to only supporting 1080P
10-18-2016 02:15 PM
To clarify on this, as far as I know, 4K footage cannot be downloaded for any iOS device, though I haven't tried with anything above the iPhone 6. On 6 at least I was not able to import a 4K video. There shouldn't be a limit on this for Android devices if the phone can play and support the footage.
12-25-2016 11:28 PM
01-02-2017 05:17 PM - edited 01-02-2017 05:18 PM
Same issue here, Iphone 7 plus with latest IOS 10.2. See images attached. Ipad pro 12.9 works amazingly!
Please fix/update iphone IOS app.
GOT IT, no, I dont get it!