12-08-2020 07:08 PM
Re: Cannot upload Max vids to cloud[ New ]
Do you see the upload initiating on the camera?
Is there a progress bar/prompt?
If nothing happens after plugging the camera, try resetting the camera then set up auto upload again.
Let us know how it goes.
You may also reach out to our Support Team through https://gopro.com/help/ContactUs for further assistance.