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Sightseer
Posts: 3

Cannot track order

[ New ]
I have odered gopro last night from official go pro website but cannot track my order. Help please

Accepted Solutions
GoPro
Posts: 24,538

Re: Cannot track order

[ New ]

Hi @jenitam04257

 

We see the order on the system and will be processed accordingly.
You can continue to check your GoPro order from this link: https://gopro.com/order-status

If you have the order number starting with MU, the information should pull up.

 

Let us know how it goes.
You may also reach out to Support to follow-up on the order. https://gopro.com/help/ContactUs

Thanks!
Ej

 

View solution in original post


All Replies
GoPro
Posts: 24,538

Re: Cannot track order

[ New ]

Hi @jenitam04257

 

We see the order on the system and will be processed accordingly.
You can continue to check your GoPro order from this link: https://gopro.com/order-status

If you have the order number starting with MU, the information should pull up.

 

Let us know how it goes.
You may also reach out to Support to follow-up on the order. https://gopro.com/help/ContactUs

Thanks!
Ej