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Tourist
Posts: 3

Cannot register my Hero HD on the devices page, says invalid serial number

There is no entry for HD Hero in the register camera page.

Tourist
Posts: 3

Re: Cannot register my Hero HD on the devices page, says invalid serial number

forgot the SN, it begins with: HD11
GoPro
Posts: 7,645

Re: Cannot register my Hero HD on the devices page, says invalid serial number

 

Hi @philipb4754

 

Are you trying to update your camera?

Here's where you can find the serial number for HD HERO (Original) - Remove the battery and locate the silver sticker inside the battery bay. Your serial number will be 13-characters in length, and begin with "HD1."

 

For reference: How to Find Your GoPro Serial Number

 

 

Thanks!

Ej

Tourist
Posts: 3

Re: Cannot register my Hero HD on the devices page, says invalid serial number

Ej, I already have my SN, thanks. What I was trying to do was register my device with Gopro.com. The registration process requires you to select the device model and then enter a SN. The device pulldown does not have a HD HERO (ORIGINAL) selection. Thanks.
Adventurer
Posts: 10,646

Re: Cannot register my Hero HD on the devices page, says invalid serial number