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Tourist
Posts: 5

Cannot connect to the phone

[ New ]
My GoPro will no longer connect to the phone

Accepted Solutions
GoPro
Posts: 6,097

Re: Cannot connect to the phone

[ New ]

Hi @captbeeker,

 

Please remove your camera from your phone's Bluetooth settings then unpair it from the app (GoPro App)

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

Reset the wireless connection of your camera then if needed reset your camera to factory settings. 

 

 

-Jay

View solution in original post


All Replies
GoPro
Posts: 6,097

Re: Cannot connect to the phone

[ New ]

Hi @captbeeker,

 

Please remove your camera from your phone's Bluetooth settings then unpair it from the app (GoPro App)

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

Reset the wireless connection of your camera then if needed reset your camera to factory settings. 

 

 

-Jay