Cannot connect to the phone [ New ]

[captbeeker]

My GoPro will no longer connect to the phone

[jayr3438 · Accepted solution]

Hi @captbeeker,

Please remove your camera from your phone's Bluetooth settings then unpair it from the app (GoPro App)

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

Reset the wireless connection of your camera then if needed reset your camera to factory settings. 

-Jay

[jayr3438 · Accepted solution]

Hi @captbeeker,

Please remove your camera from your phone's Bluetooth settings then unpair it from the app (GoPro App)

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

Reset the wireless connection of your camera then if needed reset your camera to factory settings. 

-Jay