10-01-2020 09:57 PM
I've had every GoPro since the Hero+ and this is the first one I've had an issue with. Right out of the box, my new Hero 9 was not letting me change any of the preset shooting modes, or create any new ones. When I tap the pencil icon and want to change any of the settings like resolution, FPS, etc, none of them are responsive at all. I can scroll through all of the settings, but I cannot change anything. If I try to create a new preset, it lets me hit the + icon at the botton of all of the presets, and then I tap the screen again for video, but then at the screen where I set everything, none of them are responsive.
Thinking it was a firmware issue, I upgraded to 1.21 via my phone app and it did not make any difference.
Also, in general, I feel like I'm having to tap towards the top of the icons instead of right on them like on my 8. I guess I need to get mine RMA'ed?
10-02-2020 02:04 AM
Are you holding the H9 in your hand while doing this? Ive noticed that if I'm trying to use the screen and the camera is mounted on something liek a grip the screen is not very responsive. If i put one hand on it and use the other on the screen it works much better. Seems like maybe its an earthling issue.