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Tourist
Posts: 2

Cancelar pedido, pasos a seguir?

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Hola,

 

Como puedo cancelar mi pedido?

 

 

Gracias

 

jordi

Adventurer
Posts: 15,213

Re: Cancelar pedido, pasos a seguir?

[ New ]

try the same way you ordered.

 

If you are looking to cancel an order that was recently placed, please click on the following link to get in contact with a representative from our Customer Support team: www.gopro.com/help/ContactUs Once an order has been placed, there is a very short time frame where we are actually able to cancel, so we can not guarantee that we will be able to cancel your order.   All orders typically ship out within 24 hours of ordering.

Should cancellation not be possible, you can refuse delivery of the package, and a refund will be issued minus shipping costs upon return receipt of the package.  If you have received the package, and would like to return for a refund, please contact us for a Returns Authorization (RMA) and returns instructions.

Tourist
Posts: 2

Re: Cancelar pedido, pasos a seguir?

[ New ]

Servicio de atención definciente y con zero respuesta a encontrar una solución. Muy decepcionado.

Adventurer
Posts: 15,213

Re: Cancelar pedido, pasos a seguir?

[ New ]

Follow the advice gopro laid it out