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Tourist
Posts: 1

Can you update me on rma status pleasechecking on Awaiting refund RMA-785948 Case#: 10341229

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Can you update me on rma status please? Awaiting refund RMA-785948 Case#: 10341229 and RMA-785981 Case#: 10342253. 

GoPro
Posts: 32,193

Re: Can you update me on rma status pleasechecking on Awaiting refund RMA-785948 Case#: 10341229

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Hi @roberth3547

 

Both RMAs are still on pending status.

We are waiting for our Warehouse Team to confirm receipt of the items.

 

Order-related concerns are also best handled by our Support Team.
You may submit a request for a callback or initiate a chat session through https://gopro.com/help/ContactUs

 

Thanks!

Ej