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Sightseer
Posts: 1

Can't view pictures and videos on my new hero7 camera

I just opened my new hero 7 in the Galapagos and am on a ship with no ability to download the app.  I set up the camera but didn't continue set up with the app.  I inserted battery and small sim card and have been taking pictures and videos but can't see how to access them on the camera.  I am praying that there wasn't some random step i needed to do before taking all of these pictures under water.  Please advise as this is a once in a lifetime trip and I am not going to use this camera any more if none of the pictures are showing up.  Thank you

Nomad
Posts: 1,435

Re: Can't view pictures and videos on my new hero7 camera

Have you tried swiping the screen from the bottom upwards?

GoPro
Posts: 3,217

Re: Can't view pictures and videos on my new hero7 camera

Hi @loyalsurf71487,

 

To see your videos and photos in the Media Gallery, you will have to swipe the screen up from the bottom.

 

For reference, you check this link for the HERO7 Black product manual: https://gopro.com/content/dam/help/hero7-black/manuals/HERO7Black_UM_ENG_REVA.pdf

 

Hopefully this helps!

 

Ann