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Sightseer
Posts: 2
Accepted Solution

Can't update my fusion cam Help please

 
Screenshot_20180606-153911_GoPro.jpg

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GoPro
Posts: 11,415

Re: Can't update my fusion cam Help please

Hello @megadawn3428

 

How are you updating your Fusion camera? If you have not done it yet, try doing a manual update through the following steps: 

  1. Go to the Fusion update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Please note that in some instances, it can take up to ≈15 minutes for the first portion of the Fusion update ("1/2" on the camera's screen) to complete and progress to the next step ("2/2"). Please do not remove your camera's battery or SD cards during this time.

 

Let ts know how it goes. 

 

Thanks, 
Marius

View solution in original post


All Replies
Highlighted
GoPro
Posts: 11,415

Re: Can't update my fusion cam Help please

Hello @megadawn3428

 

How are you updating your Fusion camera? If you have not done it yet, try doing a manual update through the following steps: 

  1. Go to the Fusion update page.
  2. Under "Other ways to update" at the base of the page, click "Update your camera manually."
  3. Enter your Serial Number and other requested information, click Next Step.
  4. Click "Download Update."
  5. Click "Click here to download firmware."
  6. Follow the steps on the screen for detailed instructions for your operating system.

Please note that in some instances, it can take up to ≈15 minutes for the first portion of the Fusion update ("1/2" on the camera's screen) to complete and progress to the next step ("2/2"). Please do not remove your camera's battery or SD cards during this time.

 

Let ts know how it goes. 

 

Thanks, 
Marius

Highlighted
Sightseer
Posts: 2

Re: Can't update my fusion cam Help please

Thanks Marius
It workt fine.
Can I delete the file from the card now?
Highlighted
GoPro
Posts: 6,097

Re: Can't update my fusion cam Help please

 

Hi @megadawn3428

 

The update file will be deleted automatically after update. 

 

 

Best Regards, 

-Jay