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Is your GoPro gear up to date? Check to see If it is on our Update page.
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Tourist
Posts: 6

Can't update Gopro hero3+

There is no option to manually update on gopro site.
No where to download.
Just says get the app.
Have the app and it's the same.
Highlighted
Explorer
Posts: 12,852

Re: Can't update Gopro hero3+

[ Edited ]
Highlighted
Tourist
Posts: 6

Re: Can't update Gopro hero3+

Does not help.
Where on that page is the manual download?
I've lost the password for the camera.
Trying to reset it.
All that page says is use the app.
Which i am doing.. in circles.
Gopro has the worst user interface of any device i have ever used.
Highlighted
Explorer
Posts: 12,852

Re: Can't update Gopro hero3+

 
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Highlighted
Tourist
Posts: 6

Re: Can't update Gopro hero3+

I don't have those links on that same screen.
They aren't anywhere.
It just says download the app.
Which i did.
The app takes me to same screen without links.
I actually want a new action cam.
The Hero 8 has sick reviews.
But if it is going to be this difficult.. i don't know.
Highlighted
Tourist
Posts: 6

Re: Can't update Gopro hero3+

How to update your HERO3+

To get new features and optimize your GoPro's performance, always keep it up to date with the latest camera software. Here's how.

Update your camera using the GoPro app.

The GoPro app is the quickest, easiest way to update your camera–all you need is a smartphone or tablet and access to Wi-Fi. You can also use the app to control your camera remotely, view your photos and videos and share on the fly.

Download the GoPro app:

Latest Hero3+ release: 
HERO3+ Black Edition v03.03 | September 2, 2015
HERO3+ Silver Edition v03.02 | September 2, 2015

SEE RELEASE NOTES 

GET SUPPORT FOR:CUSTOMER SUPPORTPRODUCT UPDATESHERO8 BLACKMAXHERO7 BLACKHERO7 SILVERHERO7 WHITEFUSIONHERO6 BLACKHERO5 BLACKHERO (2018)HERO5 SESSIONHERO SESSIONHERO4HERO+ LCDHERO+HERO (2014)HERO3+HERO3HD HERO2ORIGINAL HD HEROKARMA DRONEKARMA GRIPKARMA CONTROLLERKARMA STABILIZERPRODUCT MANUALSORDER STATUS

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Highlighted
Tourist
Posts: 6

Re: Can't update Gopro hero3+

Nowhere on that page is a clickable link to manually download.
Just a link to the app and release notes.
Highlighted
Explorer
Posts: 12,852

Re: Can't update Gopro hero3+

Are you going to the update site using a computer and NOT a mobile device? What browsers have you tried?