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Tourist
Posts: 2

Can t twist the outer cover for gopro7 will not turn

Can’t twist the outer cover for gopro7 will not turn

Adventurer
Posts: 10,334

Re: Can t twist the outer cover for gopro7 will not turn

It can be difficult the first few times. Be sure to pull out and away from the camera before twisting.
Adventurer
Posts: 8,479

Re: Can t twist the outer cover for gopro7 will not turn

Are you saing you are   trying to open the Frame? by releasing the snap and its troublesome?.

GoPro
Posts: 1,491

Re: Can t twist the outer cover for gopro7 will not turn

@goprolynn, here's the step-by-step instructions on how you can remove your camera's Protective Lens:

  1. Hold on to camera securely in the palm of one hand, and use your dominant hand to grip the Protective Lens. 
  2. Pull the Protective Lens away from the camera body slightly (≈1mm) and rotate counter-clockwise. NOTE: There will be some resistance during this process due to the water-tight gasket below the Protective Lens. If the Protective Lens fails to rotate at this stage, you may need to vary the amount that you are pulling the lens outward. 
  3. Once rotated 45°, remove the Protective Lens by pulling it away from the camera body. 
  4. Take care to keep debris and fingerprints off of the interior (rounded) lens. 

 

Hopefully this helps.

 

Ann