Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

Can’t turn on the gopro

Hello,
I bought a GoPro 7 black edition 2 months ago. I can’t turn it on anymore. I tried all your tips said on the website and forum. I tried with other battery and charging cable but nothing happens.
I did expect the gopro works more than 2 months...are your product not reliable anymore ?
Highlighted
GoPro
Posts: 12,282

Re: Can’t turn on the gopro

It is odd for the camera to suddenly stop working, @johannc08085. Let our Support team help you with the next steps. The team may be reached by phone or chat through https://gopro.com/help/ContactUs . Have your camera ready, as well as the proof of purchase, so you can get assisted as quickly as possible.