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Sightseer
Posts: 1

Can't see all the photos and videos from my GoPro Hero4 on my phone neither on my computer

I can see only some of the photos and videos from my gopro, not all of them; neither on my phone or my computer. What can i do to see all of them? What's happening?

Explorer
Posts: 12,208

Re: Can't see all the photos and videos from my GoPro Hero4 on my phone neither on my computer

Use a USB/SD adapter and plug your microSD into your computer. Copy all of the SD contents to your computer using Windows Explorer. Eject the card and then view the files on the computer.
Adventurer
Posts: 10,223

Re: Can't see all the photos and videos from my GoPro Hero4 on my phone neither on my computer

In general that is correct, mre advanced you may have shot 4K@60, or 2.7k@120  or timewarp etc, and some of these res features are not supported by our phones, why somecan not be seen , unless you got another issue we do not know about.