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Tourist
Posts: 1

Can't see all my pictures in app

[ New ]
Hello,
I took some pictures using my gopro hero4, i see all the photoes in the camera, but in the app, i see few, and lots of black photoes.
Another problem is that the date is accurate in the camera, but in the app, i get 1/1/2015..
Please help..
Thank you!
Tsahi
20200516_081028.jpg

Accepted Solutions
GoPro
Posts: 23,053

Re: Can't see all my pictures in app

[ New ]

Hi @tsahilo

 

What SD card are you using?

Does the same happen when you download the file from the camera to your phone?

Is this only happening to photos? Have you tried viewing/downloading videos?

 

The issue with the wrong date usually happens when the camera has not been used for some time or if the battery has been removed.

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 23,053

Re: Can't see all my pictures in app

[ New ]

Hi @tsahilo

 

What SD card are you using?

Does the same happen when you download the file from the camera to your phone?

Is this only happening to photos? Have you tried viewing/downloading videos?

 

The issue with the wrong date usually happens when the camera has not been used for some time or if the battery has been removed.

 

Thanks!

Ej