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Sightseer
Posts: 1
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Can’t reset wifi password

Hey so when I go thru the steps of resetting my wifi password on my hero3+ it won’t let me go past the serial number step, I typed it in and said device previously added and can’t go to the next step, any help would be appreciated

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GoPro
Posts: 4,720

Re: Can’t reset wifi password

[ Edited ]

 

Hi @coolridge4034

 

It would be best to contact GoPro Customer Support via Chat or Phone. 

Rest assured they can help you. 


Here's how: https://gopro.com/help/ContactUs
 

Regards, 

-Jay 

 

View solution in original post


All Replies
GoPro
Posts: 4,720

Re: Can’t reset wifi password

[ Edited ]

 

Hi @coolridge4034

 

It would be best to contact GoPro Customer Support via Chat or Phone. 

Rest assured they can help you. 


Here's how: https://gopro.com/help/ContactUs
 

Regards, 

-Jay