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10-12-2018 02:52 PM
Can't preview your hevc video error on phone
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10-14-2018 03:32 PM - edited 04-14-2019 07:11 AM
Re: Can't preview your hevc video error on phone
[ New ]Hello @shongregersen,
This issue is associated with the file using HEVC. This particular resolution sets a limitation to previewing while recording via the GoPro App and playing back media on the camera via GoPro App. This article on HEVC Explained will tell you more about HEVC files and how to deal with them using your devices.
Feel free to post back for any other questions or concerns.
Thanks,
Marius
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10-14-2018 03:32 PM - edited 04-14-2019 07:11 AM
Re: Can't preview your hevc video error on phone
[ New ]Hello @shongregersen,
This issue is associated with the file using HEVC. This particular resolution sets a limitation to previewing while recording via the GoPro App and playing back media on the camera via GoPro App. This article on HEVC Explained will tell you more about HEVC files and how to deal with them using your devices.
Feel free to post back for any other questions or concerns.
Thanks,
Marius