09-15-2019 09:49 AM
09-15-2019 07:22 PM
Hello @graytree66841. Could it be that your computer does not have a viewer/player that recognizes the format that the GoPro videos are in? If you are seeing the files through Quik for desktop, you can try this: locate the files in your computer following the file path for storage below:
- /Users/<YourUserName>/Pictures/GoPro - Mac
- C:\Users\<YourUserName>\Pictures\GoPro - Windows
The steps described here will guide you on how to locate such files. Let us know what you find out. Thanks!
09-20-2019 09:18 AM
@graytree66841, thanks for posting back with an update. Glad to hear that you were able to find your GoPro files. Feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!