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Sightseer
Posts: 1
Accepted Solution

Can't find newer files on SD card (but GoPro can)

I have a Hero4silver for 3 or so years. I can see my 2015-2017 footage. I took some 2018 footage. I can playback it on the GoPro.

 

I can't find these 2018 files when using an SD Adapter nor plugging in GoPro directly to USB. I just see the 2015-2017. I have two laptops, and at best I get a "compatibility error" and can only see the 2015-2017 files and no 2018 files.

 

I tried the windows fix but it couldn't find a problem. Help


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GoPro
Posts: 12,402

Re: Can't find newer files on SD card (but GoPro can)

Hello @coolriver5248

 

Try looking for the files through the default location for imported media from the camera under the following path:
/Users/<YourUserName>/Pictures/GoPro - Mac
C:\Users\<YourUserName>\Pictures\GoPro - Windows 

 

Let us know how it goes. 

 

Thanks, 
Marius

View solution in original post


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Highlighted
GoPro
Posts: 12,402

Re: Can't find newer files on SD card (but GoPro can)

Hello @coolriver5248

 

Try looking for the files through the default location for imported media from the camera under the following path:
/Users/<YourUserName>/Pictures/GoPro - Mac
C:\Users\<YourUserName>\Pictures\GoPro - Windows 

 

Let us know how it goes. 

 

Thanks, 
Marius