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Sightseer
Posts: 1

Can`t find my media files on GOPRO Hero 3+

Hello,

 

I have a situation here.

Can`t find my media files on my camera when i connect it to my pc.

If i use GoPro App on my phone or browse it using the external LCD everything is there.

 

I can download the files on my phone and after in my pc..but it takes to much time..:(

 

Apreciate the effort to reply!

 

Merry Christmas to you all!

Cris

 

 

Highlighted
GoPro Community Manager
Posts: 7,037

Re: Can`t find my media files on GOPRO Hero 3+

@glovaschic58168 - Are you using Quik for Desktop to import the content from the camera? If so, make sure to power on the camera once it's connected to your computer. The import process should start at that point.

 

Jeff