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Tourist
Posts: 2

Can't connect the hero 5 black to the android app

[ New ]
Hi, I can't connect my GoPro hero 5 to the app in my galaxy A70 with android. I read all the solutions but it doesn't work. I can't find where to change the WiFi band to 2.4 mghz. Please help.
GoPro
Posts: 6,097

Re: Can't connect the hero 5 black to the android app

[ New ]

Hi @swifttree5770,

 

Please try this. 

 

https://gopro.com/help/articles/block/How-to-Reset-the-Camera-s-Wi-Fi-Name-and-Password

After that delete or unpair your camera from your phone's Bluetooth settings and GoPro App. 

 

After resetting the wireless settings of your camera, pair it again. 

 

-Jay

Tourist
Posts: 2

Re: Can't connect the hero 5 black to the android app

[ New ]
Thanks
I tried this way and it's still not working.
Other solutions?
GoPro
Posts: 6,097

Re: Can't connect the hero 5 black to the android app

[ New ]

Hi @swifttree5770,

 

 

Please update your camera manually then repeat the steps posted above. 

https://gopro.com/help/articles/block/How-to-Update-GoPro-Cameras

Please follow manual firmware update instruction. 

 

 

-Jay