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%3CLINGO-SUB%20id%3D%22lingo-sub-400999%22%20slang%3D%22ja-JP%22%3ECan't%20connect%20iOS13.1%20with%20GoPro%20Hero7%20Black%2001.80%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-400999%22%20slang%3D%22ja-JP%22%3E%3CP%3EAs%20you%20read%20on%20above%2C%20I%20shouldn't%20update%20my%20iPhone%20to%2013.1.%3C%2FP%3E%3CP%3ESince%20i%20updated%20it%2C%20my%20GoPro%20doesn't%20connect%20to%20GoPro%20App.%3C%2FP%3E%3CP%3Eit%20seems%20bluetooth%20is%20able%20to%20connect%20but%20after%20that%2C%20WiFi%20doesn't%20working.%3C%2FP%3E%3CP%3EI%20read%20someone%20says%20%22set%202.4Ghz%20for%20WiFi%20on%20GoPro%20settings%20menu%22%20but%20there's%20no%20WiFi%20band%20settings%20on%20my%20GoPro.%3C%2FP%3E%3CP%3EI%20don't%20have%20much%20time%20to%20check%20and%20read%20other%20message%20so%20some%20other%20people%20might%20have%20same%20problem.%3C%2FP%3E%3CP%3EBut%20if%20somebody%20tell%20me%20what%20is%20the%20best%20way%20to%20fix%20this%20problem%2C%20I%20will%20be%20happy%20and%20I%20appreciate.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!%3C%2FP%3E%3CP%3EKatsu%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-400999%22%20slang%3D%22ja-JP%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-404275%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20connect%20iOS13.1%20with%20GoPro%20Hero7%20Black%2001.80%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-404275%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F120043%22%20target%3D%22_blank%22%3E%40tokyoka%3C%2FA%3E%2C%20sorry%20to%20hear%20about%20the%20trouble.%26nbsp%3BAn%20update%20for%20the%20GoPro%20App%20(v6.1)%20has%20been%20recently%20released.%20Please%20ensure%20to%20have%20the%20latest%20version%20of%20the%20app%20and%20iOS%20on%20your%20phone%20installed.%20Then%20have%20your%20mobile%20device%20restarted%20before%20attempting%20to%20pair%20the%20camera%20with%20the%20app%20again.%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIf%20the%20issue%20persists%2C%20there%20are%20some%20troubleshooting%20suggestions%20here%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fen%2FTroubleshooting-GoPro-App-Connectivity-Issues%2Fta-p%2F392964%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fen%2FTroubleshooting-GoPro-App-Connectivity-Issues%2Fta-p%2F392964%3C%2FA%3E%20that%20will%20help%20resolve%20the%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-404344%22%20slang%3D%22ja-JP%22%3ERe%3A%20Can't%20connect%20iOS13.1%20with%20GoPro%20Hero7%20Black%2001.80%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-404344%22%20slang%3D%22ja-JP%22%3EThank%20you%20so%20much%20for%20your%20response!%20%3CBR%20%2F%3E%20I%20could%20connect%20with%20my%20iPhone%20app%20with%20my%20GoPro!%20%3CBR%20%2F%3E%20Thanks!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-404345%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20connect%20iOS13.1%20with%20GoPro%20Hero7%20Black%2001.80%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-404345%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F120043%22%20target%3D%22_blank%22%3E%40tokyoka%3C%2FA%3E%2C%20so%20cool%20to%20hear%20that%20you're%20now%20back%20up%20and%20running%20again.%26nbsp%3BStay%20stoked%2C%20and%20have%20fun%20capturing%20moments%20using%20your%20GoPro!%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Tourist
Posts: 2
Accepted Solution

Can't connect iOS13.1 with GoPro Hero7 Black 01.80

As you read on above, I shouldn't update my iPhone to 13.1.

Since i updated it, my GoPro doesn't connect to GoPro App.

it seems bluetooth is able to connect but after that, WiFi doesn't working.

I read someone says "set 2.4Ghz for WiFi on GoPro settings menu" but there's no WiFi band settings on my GoPro.

I don't have much time to check and read other message so some other people might have same problem.

But if somebody tell me what is the best way to fix this problem, I will be happy and I appreciate.

 

Thanks!

Katsu

 


Accepted Solutions
Highlighted
GoPro
Posts: 2,903

Re: Can't connect iOS13.1 with GoPro Hero7 Black 01.80

@tokyoka, sorry to hear about the trouble. An update for the GoPro App (v6.1) has been recently released. Please ensure to have the latest version of the app and iOS on your phone installed. Then have your mobile device restarted before attempting to pair the camera with the app again.

 

If the issue persists, there are some troubleshooting suggestions here https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the issue.

View solution in original post


All Replies
Highlighted
GoPro
Posts: 2,903

Re: Can't connect iOS13.1 with GoPro Hero7 Black 01.80

@tokyoka, sorry to hear about the trouble. An update for the GoPro App (v6.1) has been recently released. Please ensure to have the latest version of the app and iOS on your phone installed. Then have your mobile device restarted before attempting to pair the camera with the app again.

 

If the issue persists, there are some troubleshooting suggestions here https://community.gopro.com/t5/en/Troubleshooting-GoPro-App-Connectivity-Issues/ta-p/392964 that will help resolve the issue.

Tourist
Posts: 2

Re: Can't connect iOS13.1 with GoPro Hero7 Black 01.80

Thank you so much for your response!
I could connect with my iPhone app with my GoPro!
Thanks!
GoPro
Posts: 2,903

Re: Can't connect iOS13.1 with GoPro Hero7 Black 01.80

@tokyoka, so cool to hear that you're now back up and running again. Stay stoked, and have fun capturing moments using your GoPro!