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%3CLINGO-SUB%20id%3D%22lingo-sub-368524%22%20slang%3D%22en-US%22%3ECan't%20change%20landscape%20lock%20option%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-368524%22%20slang%3D%22en-US%22%3EI%20set%20my%20gooro%20hero%207%20black%20orientation%20to%20portrait.after%20that%20I%20can't%20change%20to%20previous%20option.%20I%20can't%20swipe%20down%20the%20menu.please%20help%20me.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-368524%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO7%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-368662%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20change%20landscape%20lock%20option%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-368662%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F111161%22%20target%3D%22_blank%22%3E%40flobincf%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EIs%20this%20only%20when%20accessing%20the%20Landsacape%20Lock%20option%20or%20is%20the%20screen%20no%20longer%20responding%20for%20all%20options%3F%3C%2FP%3E%0A%0A%3CP%3ETry%20to%20take%20the%20SD%20card%20and%20the%26nbsp%3Bbattery%20out.%3C%2FP%3E%0A%0A%3CP%3EPlug%20your%20camera%20directly%20to%20a%20power%20source.%3C%2FP%3E%0A%0A%3CP%3ETurn%20the%20camera%20on%20and%20see%20if%20you'll%20be%20able%20to%20access%20the%20settings.%3C%2FP%3E%0A%0A%3CP%3EIf%20you%20are%2C%20try%20to%20reset%20the%20camera%20to%20its%20default%20settings.%20%3CEM%3EPreferences%20%26gt%3B%20Reset%20%26gt%3B%20Reset%20Defaults%20%26gt%3B%20Confirm%20Reset%3C%2FEM%3E%3C%2FP%3E%0A%0A%3CP%3EOnce%20completed%2C%20try%20the%20camera%20with%20the%20SD%20card%20and%20the%20battery%20again.%3C%2FP%3E%0A%0A%3CP%3ELet%20us%20know%20how%20it%20goes.%3CBR%20%2F%3E%20You%20may%20also%20reach%20out%20to%20our%20Support%20Team%20for%20assistance%20through%20%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%20%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EThanks!%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-369031%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20change%20landscape%20lock%20option%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-369031%22%20slang%3D%22en-US%22%3EThankyou...%20It's%20works...%3C%2FLINGO-BODY%3E
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Hiker
Posts: 8
Accepted Solution

Can't change landscape lock option

I set my gooro hero 7 black orientation to portrait.after that I can't change to previous option. I can't swipe down the menu.please help me.

Accepted Solutions
GoPro
Posts: 10,573

Re: Can't change landscape lock option

Hi @flobincf

 

Is this only when accessing the Landsacape Lock option or is the screen no longer responding for all options?

Try to take the SD card and the battery out.

Plug your camera directly to a power source.

Turn the camera on and see if you'll be able to access the settings.

If you are, try to reset the camera to its default settings. Preferences > Reset > Reset Defaults > Confirm Reset

Once completed, try the camera with the SD card and the battery again.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!

Ej

View solution in original post


All Replies
GoPro
Posts: 10,573

Re: Can't change landscape lock option

Hi @flobincf

 

Is this only when accessing the Landsacape Lock option or is the screen no longer responding for all options?

Try to take the SD card and the battery out.

Plug your camera directly to a power source.

Turn the camera on and see if you'll be able to access the settings.

If you are, try to reset the camera to its default settings. Preferences > Reset > Reset Defaults > Confirm Reset

Once completed, try the camera with the SD card and the battery again.

Let us know how it goes.
You may also reach out to our Support Team for assistance through https://gopro.com/help/ContactUs  

 

Thanks!

Ej

Hiker
Posts: 8

Re: Can't change landscape lock option

Thankyou... It's works...
GoPro
Posts: 3,184

Re: Can't change landscape lock option

@flobincf, feel free to post back if anything else comes up. Stay stoked, and have fun capturing moments using your GoPro!

Hiker
Posts: 8

Re: Can't change landscape lock option

One more problem I am facing with stabilisation.

Stabilisation is not working on my gopro hero 7 black. And time warp video is very shaky. Sometimes video is too much shaky when cam in steady position also... Any solution for this problem