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Sightseer
Posts: 1
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Can't Update Firmware via Mobile App

I can't update the firmware on my GoPro Hero 7 Black through the mobile app. I have to connect to the GoPro via WiFi, but every time I try and start the update the app tells me I have to be connected to a WiFi network, which disconnects me from my GoPro. After that the update screen shows but is just at 0% forever. 

 

Additionally, I cannot use the desktop version of GoPro Quik because the app is unable to authenticate me. Probably because some server is down or the cert expired or something. I first tried to use the desktop version of GoProk Quik on Jan 11 and it didn't work, so it has ben down since that time at least. 

 


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Explorer
Posts: 13,002

Re: Can't Update Firmware via Mobile App


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Explorer
Posts: 13,002

Re: Can't Update Firmware via Mobile App