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%3CLINGO-SUB%20id%3D%22lingo-sub-399191%22%20slang%3D%22de-DE%22%3ECan%20not%20import%20videos%20onto%20my%20computer%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-399191%22%20slang%3D%22de-DE%22%3E%3CP%3EWhen%20I%20try%20to%20open%20the%20storage%20folder%20on%20my%20computer%20it%20closes%2C%20and%20my%20computer%20says%20the%20camera%20is%20disconnected%2C%20and%20then%20the%20camera%20reconnects%20with%20my%20computer.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-399191%22%20slang%3D%22de-DE%22%3E%3CLINGO-LABEL%3EHERO3%20%2B%20Silver%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
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Sightseer
Posts: 2

Can not import videos onto my computer

When I try to open the storage folder of my gopro on my computer it closes, and my computer says the camera disconnected, and the camera beeps four times, and then reconnects with my computer. 

 

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GoPro
Posts: 10,106

Re: Can not import videos onto my computer

Hi @quickspiri0866

 

Have you tried using a different port or cable?

Please try the steps on Camera is not Recognized when Plugged into a Computer USB Port

You may also try these import methods:How to Import Camera Files to a Computer - Windows 10

 

Thanks!
Ej