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Tourist
Posts: 2
Accepted Solution

Can Camera's Be Tracked Via S/N or MAC Address When Using Online Services?

I had a couple of GoPro cameras that were in a Pelican case that I took with me while traveling from Los Angeles, CA to Nashville, TN.

 

Apparently, it's extremely common for TSA to steal from checked luggage during the screening process as they are able to identify valuables within the bags and individually target them. (Dumb of me not to carry-on, I now know)

 

I had an entire bag of camera equipment taken from my luggage... which included a couple of GoPro camaras.

 

I was curious, if I knew the S/N or any other unique identifier to the camera (I would think a MAC address would also be tied to a S/N)... would there be anyway to locate it if it were plugged in and tried to connect to GoPro's online services?

 

I understand this is not a simple request, but just wanted to know if it was technically possible for something to suggest when filing the police report so that they could maybe get a subpoena.

 

Thanks!


Accepted Solutions
GoPro
Posts: 7,578

Re: Can Camera's Be Tracked Via S/N or MAC Address When Using Online Services?

Hello @rayh675

 

Sorry to hear about what happened. Unfortunately, we are not able to locate cameras via serial number. When conditions are met though, there maybe a chance to locate the camera through GPS data - that is if whoever has the camera uses the camera to capture photos/videos while GPS on camera was on, uploads the media to the cloud to your GoPro account (which maybe far-fetched as this needs knowing the account name and password), and you accessing the uploaded media from the cloud via gopro.com or the GoPro app and obtaining telemetry data. 

 

Best regards, 

Marius

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All Replies
GoPro
Posts: 7,578

Re: Can Camera's Be Tracked Via S/N or MAC Address When Using Online Services?

Hello @rayh675

 

Sorry to hear about what happened. Unfortunately, we are not able to locate cameras via serial number. When conditions are met though, there maybe a chance to locate the camera through GPS data - that is if whoever has the camera uses the camera to capture photos/videos while GPS on camera was on, uploads the media to the cloud to your GoPro account (which maybe far-fetched as this needs knowing the account name and password), and you accessing the uploaded media from the cloud via gopro.com or the GoPro app and obtaining telemetry data. 

 

Best regards, 

Marius