Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1

Camera won't uodate

I have tried to update my GoPro hero 3 with all 3 available updates. All of them fail. I have seen someone on the internet hard reset their GoPro but I have read people's comments that it bricked theirs, Wich is something I'm trying to avoid. Is hard resetting my only option or is there something else I could do to be able to update it and finally connect to my phone. Kind regards.
Highlighted
GoPro
Posts: 19,775

Re: Camera won't uodate

Hi @thomasemmer

 

What SD card are you using?

What happens after inserting the card back to the camera after saving the update files?

 

Kindly try the update steps again.

Make sure that the update files are copied to the root of the SD card.

Do not copy the UPDATE folder.

 

Let us know how it goes.

You may also reach out to our Support Team through https://gopro.com/help/ContactUs  for further assistance.

 

Thanks!

Ej