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Tourist
Posts: 1
Accepted Solution

Camera won't stay on- 3 beeps - 7 beeps

I'm having a variety of issues with my GoPro Hero + LCD.  I've wasted months trying various solutions and am in danger of not being able to create a volleyball recruiting film for my daughter due to the GoPro not being reliable.

 

When I turn it on, I constantly get 3 beeps, followed immediately by 7 beeps and shutting down.  After a few minutes, I may get 3 beeps again as it turns on again.  Then 7 beeps as it shuts down again.  If I'm lucky, I can record video...but never when I want to.

 

I tried a new charger

I replaced the SD card

I updated the firmware

I tried the factory reset

I replaced the battery

 

The camera has been used less than 10 times, and this problem has existed for over a year, but my daughter just stopped using it instead of reporting the issue.

I'm beyond frustrated becasue all reports say GoPros are quality products.

Any advice would be appreciated.

Thanks


Accepted Solutions
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GoPro
Posts: 3,924

Re: Camera won't stay on- 3 beeps - 7 beeps

Hey @megand3467,

 

Sounds like you have gone through the majority of the steps. I would recommend getting in touch with our Support Team so they can take am look at if it may be a hardware issue:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan

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All Replies
Highlighted
GoPro
Posts: 3,924

Re: Camera won't stay on- 3 beeps - 7 beeps

Hey @megand3467,

 

Sounds like you have gone through the majority of the steps. I would recommend getting in touch with our Support Team so they can take am look at if it may be a hardware issue:

 

https://gopro.com/help/ContactUs

 

Best,

Ryan