10-22-2017 02:39 AM
Do do you mean stuck in the 'Frame'. Once tab on top is loosened there is a door covering the surrounds of the back of camera which hinges down. I had the same problem until i revisited the how to get started with the GoPro
01-08-2018 05:56 PM - edited 01-08-2018 05:57 PM
Sorry, but the HERO camera is not removable from the case. If you reach out to our team at https://gopro.com/help/ContactUs though, we may be able to find some other options for you.