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Adventurer
Posts: 13,348

Re: Camera stuck in case

Do take a us a photo so we do not have to guess.?  Mud dried, it's caked on

 

 try a dental floss pick,

 

  its a desposable camera  like the Hero session, but worse.

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Sightseer
Posts: 1

Re: Camera stuck in case

Do do you mean stuck in the 'Frame'. Once tab on top is loosened there is a door covering the surrounds of the back of camera which hinges down. I had the same problem until i revisited the how to get started with the GoPro

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Sightseer
Posts: 1

Re: Camera stuck in case

Hi I got the GoPro hero and just now the case where it’s the sealed click just got broken it’s any way the replace the case ? Thanks
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GoPro Community Manager
Posts: 7,051

Re: Camera stuck in case

[ Edited ]

Sorry, but the HERO camera is not removable from the case. If you reach out to our team at https://gopro.com/help/ContactUs though, we may be able to find some other options for you.