11-07-2019 11:06 AM
My Hero 3+ keeps shutting down, sometimes after very short periods of use from a few seconds to a few minutes. This is even indoors in warm temperatures with brand new genuine batteries at 100%.
I have checked the firmware, tried different and reformatted SD cards but still this continues.
11-07-2019 11:47 AM
If you already updated the firmware and you have a new battery, probably it's already a hardware problem.
You may contact GoPro Customer Support via phone or chat for more options.