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Tourist
Posts: 3
Accepted Solution

Camera password hero plus lcd

I can't remember the camera password on my hero plus lcd. How do I reset it?

 

Rick


Accepted Solutions
Highlighted
GoPro
Posts: 14,048

Re: Camera password hero plus lcd

Hi @depthoffield

 

Please go over the steps below:

 

Part 1: Reset the Camera

  1. Turn the camera ON.
  2. Press the mode button repeatedly on front of the camera until “SETUP” appears on the screen.
  3. Press the top shutter button on top of the camera.
  4. Press the top shutter button to select “WIRELESS.”
  5. Press the front mode button repeatedly until “RESET Wi-Fi” is highlighted.
  6. Press the shutter button to select.
  7. Press the mode button to highlight “RESET.”
  8. Press the shutter button to select.

Part 2: GoPro App Camera Pairing Process

  1. ON YOUR PHONE/TABLET, turn on Wi-Fi and Bluetooth on your phone.
  2. Open the GoPro App on your phone. 
  3. Tap "Connect Your Camera"
  4. Tap "Add New Device" and select your camera model from the list. 
  5. Follow the three steps provided in the GoPro App, to prepare your camera for pairing.
  6. Tap "CONTINUE" in the app, to begin pairing.
  7. Enter the camera's PIN number in the app and tap "Pair."
  8. Create a camera Name & Password and tap "UPDATE YOUR CAMERA."
  9. The App will prompt you and with steps to join the new camera network from the Wi-Fi list in your device's settings menu 
  10. Once you are connected to the Camera Network return to the GoPro App
  11. Tap your "CONNECT YOUR CAMERA" and then tap your camera's name from the list. 

Let us know how it goes.

 

Thanks!

Ej

View solution in original post


All Replies
Highlighted
GoPro
Posts: 14,048

Re: Camera password hero plus lcd

Hi @depthoffield

 

Please go over the steps below:

 

Part 1: Reset the Camera

  1. Turn the camera ON.
  2. Press the mode button repeatedly on front of the camera until “SETUP” appears on the screen.
  3. Press the top shutter button on top of the camera.
  4. Press the top shutter button to select “WIRELESS.”
  5. Press the front mode button repeatedly until “RESET Wi-Fi” is highlighted.
  6. Press the shutter button to select.
  7. Press the mode button to highlight “RESET.”
  8. Press the shutter button to select.

Part 2: GoPro App Camera Pairing Process

  1. ON YOUR PHONE/TABLET, turn on Wi-Fi and Bluetooth on your phone.
  2. Open the GoPro App on your phone. 
  3. Tap "Connect Your Camera"
  4. Tap "Add New Device" and select your camera model from the list. 
  5. Follow the three steps provided in the GoPro App, to prepare your camera for pairing.
  6. Tap "CONTINUE" in the app, to begin pairing.
  7. Enter the camera's PIN number in the app and tap "Pair."
  8. Create a camera Name & Password and tap "UPDATE YOUR CAMERA."
  9. The App will prompt you and with steps to join the new camera network from the Wi-Fi list in your device's settings menu 
  10. Once you are connected to the Camera Network return to the GoPro App
  11. Tap your "CONNECT YOUR CAMERA" and then tap your camera's name from the list. 

Let us know how it goes.

 

Thanks!

Ej

Highlighted
Tourist
Posts: 3

Re: Camera password hero plus lcd

Where do you find the PIN for the camera? 

Highlighted
Tourist
Posts: 3

Re: Camera password hero plus lcd

NeVery mind I found it and it worked I'm all set.

 

Thanks EJ

Highlighted
GoPro
Posts: 14,048

Re: Camera password hero plus lcd

Glad to hear that it is all working @depthoffield

Feel free to post back if something comes up.

 

Thanks!

Ej