Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 3

Camera not showing up on gopro quik

10.10.5

 

mac version

 

When I plug in my camera it shows up on android file transfer.

 

GoPro Quik does not show it.

 

It is a Hero7 Black

Highlighted
GoPro
Posts: 17,313

Re: Camera not showing up on gopro quik

Hi @megasummit0554

 

Please go over the steps on Camera is Not Recognized on Quik for desktop - Mac

You can also check the settings on your Mac.

See if the "Access to Photos" option for Quik, was disabled in Security & Privacy settings.

Let us know how it goes.

 

Thanks!

Ej

Highlighted
Sightseer
Posts: 3

Re: Camera not showing up on gopro quik

I had to update my Mac operating system
Highlighted
GoPro
Posts: 14,352

Re: Camera not showing up on gopro quik

Thank you for the update, @megasummit0554. To verify, does your computer now recognize your HERO7 Black camera and its contents? Are you now able to successfully import and view your files through Quik for desktop? 

Highlighted
Tourist
Posts: 1

Re: Camera not showing up on gopro quik

I'm having the same issue. My camera is plugged into my laptop, but the app will not recognize it nor offer me a chance to connect it.

Highlighted
Sightseer
Posts: 3

Re: Camera not showing up on gopro quik

It recognizes it and imports. However it plays it choppy. I believe it lacks the processing power and will not upload to YouTube.