Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
%3CLINGO-SUB%20id%3D%22lingo-sub-201773%22%20slang%3D%22en-US%22%3ECamera%20keeps%20turning%20itself%20on.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-201773%22%20slang%3D%22en-US%22%3ENo%20matter%20what%20i%20do%20the%20camera%20comes%20back%20on.%20I%20have%20to%20remove%20the%20battery%20to%20make%20it%20stop.%20Then%20if%20i%20use%20it%20again%20it%20starts%20all%20over.%20I%20just%20got%20it%20a%20couple%20days%20ago.%20It%20also%20keeps%20dropping%20connection%20with%20the%20app.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-201773%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO%20(2018)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-201818%22%20slang%3D%22en-US%22%3ERe%3A%20Camera%20keeps%20turning%20itself%20on.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-201818%22%20slang%3D%22en-US%22%3E%3CP%3Ego%20return%20it%20for%20a%20new%20one.%26nbsp%3B%20then%20wait%20for%20your%20return%20to%20expire.%20or%20gopr%20delays%20your%20help.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eturn%20off%20voice%20command%26nbsp%3B%20and%20wifi%20auto%20on.%26nbsp%3B%20%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 3

Camera keeps turning itself on.

No matter what i do the camera comes back on. I have to remove the battery to make it stop. Then if i use it again it starts all over. I just got it a couple days ago. It also keeps dropping connection with the app.
Adventurer
Posts: 9,915

Re: Camera keeps turning itself on.

go return it for a new one.  then wait for your return to expire. or gopr delays your help.

 

 

turn off voice command  and wifi auto on.