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Sightseer
Posts: 3

Camera keeps starting up again after shut down

[ New ]

Sometime when my GoPro8 camera has been switched off it re-powers after a little while. This happens pretty often and I found the camera with a dead battery many times. What can I do?

(camera 1)

GoPro Community Manager
Posts: 7,797

Re: Camera keeps starting up again after shut down

[ New ]

If you're holding the Mode/Power button down until the red LEDs flash and the "Powering Off" text comes up, the camera should be fully powered off. If that's not happening, there may be an issue with the camera's firmware. Try doing a manual update using the instructions at https://gopro.com/en/us/update/hero8-blackhttps://gopro.com/en/us/update/hero8-black.

 

Once that's done, reset the camera to the original factory settings using the info at https://gopro.com/help/articles/how_to/How-to-Reset-the-Camera-to-Default-Settingshttps://gopro.com/....

 

Once those steps are done, you shouldn't have this issue anymore. Thanks.