Ask a Question
GoPro Support Hub Ask a question. Share an answer. Find a solution. Stay stoked.
Announcements
Is your GoPro gear up to date? Check to see If it is on our Update page.
Cameras
Reply
Highlighted
Sightseer
Posts: 1
Accepted Solution

Camera is not working

Good day! After the updates are installed camera does not turn on and respond.


Accepted Solutions
Highlighted
GoPro
Posts: 3,924

Re: Camera is not working

Hi @viktoriyak3666,

 

It sounds like your camera is freezing up. What SD Card are you using? Is the camera up to date?

 

I would recommend giving the steps in this article a try! https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Best,

Ryan

View solution in original post


All Replies
Highlighted
GoPro
Posts: 3,924

Re: Camera is not working

Hi @viktoriyak3666,

 

It sounds like your camera is freezing up. What SD Card are you using? Is the camera up to date?

 

I would recommend giving the steps in this article a try! https://gopro.com/help/articles/solutions_troubleshooting/Camera-Freezes-Up

 

Best,

Ryan