GOPRO Hero 8 zeigt kein Menü mehr! [ New ]

[aenriquez]

@dieterv4630, please contact our Support Team so they can assist you further in the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Note: We have edited your post to remove personal contact information for security purposes. 

[dieterv4630]

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@aenriquez  schrieb:

@dieterv4630, please contact our Support Team so they can assist you further in the next steps. You may reach out to them through https://gopro.com/help/ContactUs to initiate a callback request or chat with one of the representatives.

Note: We have edited your post to remove personal contact information for security purposes. 

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Vielen Dank für Ihre Antwort.

Ich habe schon  zweimal versucht mit dem Support Kontakt aufzunehmen. Habe alle Daten auf der Help-Seite eingetragen und sowohl bei Telefon-Kontakt als auch bei Chat nie eine Verbindung bekommen.

Kann man mir keine Mail-Adresse vom Gopro-Kundendienst mitteilen, damit ich dort anfragen kann, wo ich meine Gopro hinschicken kann?

Danke für Ihre Hilfe!

Dieter V.

[mariustanya]

Hello, @dieterv4630. Our email support has long been discontinued. The only way to reach Support is through a chat or callback request. 

Make sure that you contact Support within the hours of operation specified in the contact page. If you get an error, try using a different device (computer or mobile phone). Clear cache on your browser, use a different browser or an incognito browser. You may also change the location to the US (if not yet) through the drop-down menu on the upper-right portion of the page.

If you choose to request a callback, you will be given a case number. If you do not receive a call in a few minutes' time, please provide us the case number so we can use it to follow up with Support. Thanks!