Camera hot [ New ]

[linkermd]

Camera very hot after downloading all my files to ipad

[irishmanpdx · Accepted solution]

When you are "using" your camera, it's usually subjected to good airflow and this helps with cooling and heat disappation.

When you offload footage, the camera is actually working twice as hard and usually kept still in an environment without good airflow so it's going to get warmer.

When offloading not only is your camera still "Active" and ready to shoot (so EIS, WiFi, GPS, Sensor all have power going to them) but it's also ready to preview media AND it's transferring footage from it's SD card.  This is going to make your camera get much warmer.

[jayr3438]

Hi @linkermd,

How hot is it?

Is it very hot that you won't be able to touch the camera?

How long is it connected to your iPad?

Is your screen always on?

How was the room temperature?

If you really think that the camera is really hot and it is hard to touch please contact GoPro customer support for assistance. 

https://gopro.com/help/ContactUs

Regards,

-Jay

[linkermd]

Warm to touch
Everything off
Was after transferring all files from camera to iPad left camera in its case

[jayr3438]

Got it @linkermd

Looks like it's normal. 

But if it keeps on happening please contact GoPro customer support.

They can help you. 

-jay

[linkermd]

Never hot useingg camera
Only when useing go pro app and transferring files

[irishmanpdx · Accepted solution]

When you are "using" your camera, it's usually subjected to good airflow and this helps with cooling and heat disappation.

When you offload footage, the camera is actually working twice as hard and usually kept still in an environment without good airflow so it's going to get warmer.

When offloading not only is your camera still "Active" and ready to shoot (so EIS, WiFi, GPS, Sensor all have power going to them) but it's also ready to preview media AND it's transferring footage from it's SD card.  This is going to make your camera get much warmer.