Camera automaticly turn off filming [ New ]

[cooltree73375]

I Press button on top (red) and camera turn on And begin filming after cca 8 sec automaticly Turn off filming and dont save any video, 2 times from 10 do IT.. where was problem

[irishmanpdx · Accepted solution]

You may want to make sure you're using the correct memory card in your device.

https://gopro.com/help/articles/block/microSD-Card-Considerations

You should also try reflashing the firmware in your camera if the problem persists

https://gopro.com/update

If all of those steps fail, you should try contacting GoPro support directly

https://gopro.com/help/ContactUs

[danielr15 · Accepted solution]

First, the card looks like it is in terrible condition. Second, please use a card from this list https://gopro.com/help/articles/block/microSD-Card-Considerations

[aragon1006]

Hi @cooltree73375

Please note that pressing the shutter button while the camera is turned off activates QuikCapture.

What SD card are you using?

See if resetting the camera to its factory settings will help.

If not, please proceed with the manual software update. 

https://gopro.com/update/hero_session

Let us know how it goes.

Thanks!

Ej

[irishmanpdx · Accepted solution]

You may want to make sure you're using the correct memory card in your device.

https://gopro.com/help/articles/block/microSD-Card-Considerations

You should also try reflashing the firmware in your camera if the problem persists

https://gopro.com/update

If all of those steps fail, you should try contacting GoPro support directly

https://gopro.com/help/ContactUs

[cooltree73375]

Thanks for reply, here ís my card, camera IS Update verzion 2.0 

[danielr15 · Accepted solution]

First, the card looks like it is in terrible condition. Second, please use a card from this list https://gopro.com/help/articles/block/microSD-Card-Considerations