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Tourist
Posts: 1

Camera Stuck on USB connected

I connecet my gopro hero 5 in the my PC but it don't reconize it. So I must extract de microcard and put it in my cellphone to get the files that I recorded.

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GoPro
Posts: 3,924

Re: Camera Stuck on USB connected

Hey @sunnyridge3814,

 

These steps should help!

 

https://gopro.com/help/articles/Solutions_Troubleshooting/Camera-is-Not-Recognized-on-GoPro-App-for-...

 

Let us know how it goes.

 

Best,

Ryan