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Sightseer
Posts: 1
Accepted Solution

Camera Not really working.

My GoPro Hero 4 is turning on and instantly recording a video. After im done I stop the video and it instantly powers off. I charges it enough. I cant change it to settings or time lapse or anything else, only the video. It keeps happening. Please help me.


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GoPro Community Manager
Posts: 7,027

Re: Camera Not really working.

@friezmaytie - Are you powering it on by pressing the shutter button on top of the camera? If so, you're likely sending the camera into a Quick Capture mode, which will keep you from getting to the menu options.

 

Press the Mode/Power button on the front of the camera, and then use the Mode button again to access the Settings options. The manual or Quick Start guide may help you with this. You can download them here... https://gopro.com/help/productmanuals

 

Jeff

 

 

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All Replies
Highlighted
GoPro Community Manager
Posts: 7,027

Re: Camera Not really working.

@friezmaytie - Are you powering it on by pressing the shutter button on top of the camera? If so, you're likely sending the camera into a Quick Capture mode, which will keep you from getting to the menu options.

 

Press the Mode/Power button on the front of the camera, and then use the Mode button again to access the Settings options. The manual or Quick Start guide may help you with this. You can download them here... https://gopro.com/help/productmanuals

 

Jeff