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Sightseer
Posts: 1
Accepted Solution

Camera Freezes

I have a GoPro hero 4 silver and every time I turn it on it freezes after like 8 seconds,and i have tried resetting it too, plus it won’t show anything out of the lens when I turn it on.


Accepted Solutions
GoPro
Posts: 3,924

Re: Camera Freezes

Hi @carsonp5282,

 

Sorry to hear about the freezing issue. What SD Card are you using? If you are not using one from this list you may want to pick one of those up: https://gopro.com/help/articles/Block/microSD-Card-Considerations

 

I would also run through the steps in this article to see if you can get that cleared up right away! https://gopro.com/help/articles/Solutions_Troubleshooting/Camera-Freezes-Up

 

Best,

Ryan

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All Replies
GoPro
Posts: 3,924

Re: Camera Freezes

Hi @carsonp5282,

 

Sorry to hear about the freezing issue. What SD Card are you using? If you are not using one from this list you may want to pick one of those up: https://gopro.com/help/articles/Block/microSD-Card-Considerations

 

I would also run through the steps in this article to see if you can get that cleared up right away! https://gopro.com/help/articles/Solutions_Troubleshooting/Camera-Freezes-Up

 

Best,

Ryan