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%3CLINGO-SUB%20id%3D%22lingo-sub-247730%22%20slang%3D%22en-US%22%3ECambio%20de%20camara%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-247730%22%20slang%3D%22en-US%22%3EDespues%20del%20buceo%20ambas%20pantallas%20resultaron%20da%C3%B1adas%2C%20la%20camara%20sigue%20funcionando%2C%20fotos%20y%20videos%20pero%20no%20puedo%20ver%20nada%20si%20no%20es%20conectado%20con%20la%20aplicaci%C3%B3n%20del%20celular%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-247730%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHERO5%20Black%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-247731%22%20slang%3D%22en-US%22%3ERe%3A%20Cambio%20de%20camara%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-247731%22%20slang%3D%22en-US%22%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-247765%22%20slang%3D%22en-US%22%3ERe%3A%20Cambio%20de%20camara%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-247765%22%20slang%3D%22en-US%22%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EHi%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.gopro.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F76901%22%20target%3D%22_blank%22%3E%40luisao17%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EWe'd%20like%20to%20look%20into%20what%20happened.%3C%2FP%3E%0A%0A%3CP%3EAre%20you%20able%20to%20share%20a%20picture%20of%20the%20camera%2C%20showing%20the%20damaged%20parts%3F%3C%2FP%3E%0A%0A%3CP%3EDid%20you%20use%20any%20mounts%20or%20accessories%3F%3C%2FP%3E%0A%0A%3CP%3EHow%20deep%20did%20you%20dive%20with%20the%20camera%3F%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3EYou%20can%20also%20contact%20our%20Support%20Team%20regarding%20this.%3C%2FP%3E%0A%0A%3CP%3EThey%20are%20available%20by%20phone%20or%20chat.%3C%2FP%3E%0A%0A%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fgopro.com%2Fhelp%2FContactUs%3C%2FA%3E%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3ERegards%2C%3C%2FP%3E%0A%0A%3CP%3EEj%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Reply
Sightseer
Posts: 2
Accepted Solution

Cambio de camara

Despues del buceo ambas pantallas resultaron dañadas, la camara sigue funcionando, fotos y videos pero no puedo ver nada si no es conectado con la aplicación del celular

Accepted Solutions
GoPro
Posts: 10,651

Re: Cambio de camara

 

Hi @luisao17

 

We'd like to look into what happened.

Are you able to share a picture of the camera, showing the damaged parts?

Did you use any mounts or accessories?

How deep did you dive with the camera?

 

You can also contact our Support Team regarding this.

They are available by phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej

 

 

View solution in original post


All Replies
Sightseer
Posts: 2

Re: Cambio de camara

 
GoPro
Posts: 10,651

Re: Cambio de camara

 

Hi @luisao17

 

We'd like to look into what happened.

Are you able to share a picture of the camera, showing the damaged parts?

Did you use any mounts or accessories?

How deep did you dive with the camera?

 

You can also contact our Support Team regarding this.

They are available by phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej