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Sightseer
Posts: 2

Cambio de camara

[ New ]
Despues del buceo ambas pantallas resultaron dañadas, la camara sigue funcionando, fotos y videos pero no puedo ver nada si no es conectado con la aplicación del celular

Accepted Solutions
GoPro
Posts: 26,073

Re: Cambio de camara

[ New ]

 

Hi @luisao17

 

We'd like to look into what happened.

Are you able to share a picture of the camera, showing the damaged parts?

Did you use any mounts or accessories?

How deep did you dive with the camera?

 

You can also contact our Support Team regarding this.

They are available by phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej

 

 

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All Replies
Sightseer
Posts: 2

Re: Cambio de camara

[ New ]
 
GoPro
Posts: 26,073

Re: Cambio de camara

[ New ]

 

Hi @luisao17

 

We'd like to look into what happened.

Are you able to share a picture of the camera, showing the damaged parts?

Did you use any mounts or accessories?

How deep did you dive with the camera?

 

You can also contact our Support Team regarding this.

They are available by phone or chat.

https://gopro.com/help/ContactUs

 

Regards,

Ej