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Sightseer
Posts: 1

Camara Hero 7 White sin imagen

A pesar de que el dispositivo enciende, se muestran en la pantalla las opciones del sistema, no muestra la imagen de lo que ve la lente de la camara.

 

Quisiera saber como me porían ayudar a verificar este tema.

 

Slds,

gopro_hero7_white.JPG
GoPro
Posts: 12,088

Re: Camara Hero 7 White sin imagen

Hi @epicstoke53788

 

Please run a manual software update. https://gopro.com/en/us/update
Once the update is completed, reset the camera to its factory settings. https://community.gopro.com/t5/en/Reset-Camera-Settings/ta-p/388279
Do a test recording and see if it made a difference. 
Let us know how it goes.
 

You may also check https://community.gopro.com/t5/en/Camera-Freezes-Up/ta-p/393032

 

Thanks!

Ej